Return Policy

Eligibility for Returns
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and you need to have the receipt or proof of purchase.

Refunds

Processing Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

Approval of Refunds
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.

Shipping

Return Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges
If you need to exchange an item for the same product, send us an email at aruyasclothing@gmail.com and the location will be given to you.

Non-Refundable Items

Certain Items Are Non-Refundable
Some items cannot be refunded, including:

  • Gift cards

Late or Missing Refunds

If You Haven't Received a Refund
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us ataruyasclothing@gmail.com

Contact Us

If you have any questions on how to return your item to us, contact us at:

  • Email:

aruyasclothing@gmail.com